365aec Terms and Conditions — Please Read Before Use

1. Introduction & Eligibility

These Terms and Conditions ("Terms") govern the use of the 365aec platform and all related services. By accessing the 365aec website or app, creating an account, or using any of our services, you are deemed to have accepted these Terms.

If you disagree with any part of these Terms, please discontinue use of the platform. Continued use of 365aec following any updates to these Terms will be considered acceptance of the revised conditions. 365aec reserves the right to amend these Terms at any time.

2. Account Register

To create an account on 365aec, you must provide accurate and complete information. Accounts registered with false details may be suspended at any time, and the account balance may be forfeited.

• Each person is allowed to open one account only.
• Opening multiple accounts from the same device, IP address, or payment method is prohibited.
• You are responsible for keeping your account password confidential. Sharing account access with anyone else is not permitted.
• Verification of the mobile number or email provided during registration is mandatory.
• Please contact the support team for any changes to your account information.

As part of the KYC (Know Your Customer) verification process, 365aec may request a national ID or other government-issued documents at any time. Failure to provide the required documents may result in withdrawal holds.

3. Age Verification & Eligibility

You must be at least 18 years old to use the 365aec platform. We take a firm stance on protecting minors.

• Your date of birth must be entered accurately at the time of registration.
• Where there is doubt about a user's age, a national ID card or passport may be requested as proof.
• If a user is confirmed to be a minor, the account will be closed and any deposited funds will be returned.

4. Deposits & Withdrawals

Deposits and withdrawals on 365aec are straightforward and secure. However, certain important rules must be followed.

• Deposits and withdrawals must be made using a payment method registered in your own name.
• The minimum deposit amount is BDT 100 and the minimum withdrawal amount is BDT 500.
• Transactions can be made via Mobile Banking, Nagad, Rocket, and cryptocurrency.
• Withdrawal requests are typically processed within 1–24 hours.
• Large withdrawals may be held pending completion of KYC verification.
• Suspicious transactions may be reported in compliance with anti-money laundering laws.

It may take a moment for your deposit to reflect in your gaming account. If you experience any issues, please contact the support team with your transaction ID.

5. Bonuses & Promotions

365aec regularly offers a variety of bonuses and promotions. To take advantage of these offers, the following terms must be observed.

• The welcome bonus applies only once, on the first deposit.
• Each bonus carries its own wagering requirement — typically 20–30x the deposit plus bonus amount.
• Bonus funds cannot be withdrawn until the applicable wagering requirements have been met.
• Multiple bonuses cannot be claimed simultaneously unless otherwise stated in the applicable terms.
• If bonus abuse or system exploitation is detected, the bonus and any associated winnings will be forfeited.
• 365aec reserves the right to modify, suspend, or cancel any bonus offer at any time.

6. Gaming Rules

All games on 365aec are operated through licensed software providers. Game outcomes are determined by RNG technology, ensuring complete fairness.

• If your connection drops during a game, the system will automatically complete the round.
• If a technical error causes an incorrect result to be displayed, 365aec reserves the right to apply the correct outcome.
• If you discover a bug in the gaming software, report it to support — exploiting it will result in disciplinary action.
• Maximum bet limits may apply on certain games.
• In Live Casino games, the dealer's decision is final.

7. Code of Conduct

365aec is committed to maintaining a respectful and secure environment for all users. Everyone on the platform is expected to follow the code of conduct outlined below.

• Abusive, threatening, or discriminatory behavior toward other players or staff is strictly prohibited.
• Use of abusive language in live chat or with support staff may result in a temporary or permanent account suspension.
• Using bots, automation software, or AI to play games is strictly prohibited.
• Colluding with other players to gain an unfair advantage is considered fraud.
• Spreading false information or conducting scams in the name of 365aec may result in legal action.

8. Privacy & Data Protection

365aec is committed to protecting the personal information of all users. We never sell your data to third parties.

• Your information is used solely for service delivery, KYC verification, and compliance with legal obligations.
• All data is stored with SSL encryption.
• For more details on cookies and tracking, please see our Privacy Policy View page.

9. Account Suspension & Closure

365aec may temporarily or permanently close your account for any of the following reasons:

• Any breach of these Terms.
• Registering with false information or attempting to bypass KYC verification.
• Bonus abuse or fraudulent activity.
• Operating multiple accounts.
• Confirmed to be a minor.

You may request account closure at any time. Please withdraw your balance before closing your account.

10. Limitation of Liability

365aec is not liable for losses resulting from technical errors, internet connectivity issues, or third-party failures. We always strive to maintain maximum uptime, though scheduled maintenance may occasionally cause temporary service interruptions.

• All gaming decisions are entirely the user's own responsibility.
• 365aec does not provide financial advice regarding wins or losses.
• 365aec shall not be held liable for any service disruptions caused by force majeure or unforeseen circumstances.

11. Changes to Terms

365aec may update these Terms and Conditions at any time. Any changes will be reflected on this page with a revision date, and users will be notified of significant updates via email or in-app notification.

Continued use of the platform after any changes takes effect will be considered your acceptance of the updated terms. We recommend checking this page regularly.

12. Contact

If you have any questions or concerns regarding these Terms, please contact our support team. We are available 24/7.

• Email: [email protected]
• Live Chat: Click the chat button at the bottom-right of the platform.
• Learn more: FAQ Page View